Fider: Listen to Your Users, Own Your Feedback

Building products without user input is like flying blind in a storm. Yet most feedback management platforms—UserVoice, Canny, ProductBoard—lock you into expensive subscriptions, restrict customization, and keep your valuable user insights trapped in proprietary systems. Fider is changing the game. This open-source feedback portal empowers you to collect, organize, and prioritize feature requests with complete transparency and control, all while fostering genuine community engagement around your product development.

Website: https://fider.io/

GitHub - getfider/fider: Open platform to collect and prioritize feedback

Open platform to collect and prioritize feedback. Contribute to getfider/fider development by creating an account on GitHub.

GitHubgetfider

Why Choose Fider?

In a market dominated by closed, expensive feedback platforms, Fider stands out with a fundamentally different approach:

• Truly Open Source
  100% AGPL-3.0 licensed, Fider lets you self-host, customize, and extend every aspect of your feedback collection process.
• Community-Driven Prioritization
  Let your users vote on features they actually want, creating a democratic approach to product roadmap decisions backed by real user demand.
• Seamless User Experience
  One-click social login via Google, Facebook, GitHub, Discord, and more—removing barriers to participation and maximizing feedback collection.
• Complete Brand Control
  Customize colors, logos, and styling with CSS to match your brand identity perfectly. Use your own domain for a seamless user experience.
• Powerful Organization Tools
  Tag features, set statuses, and organize feedback with public and private categorization systems that scale with your product complexity.
• API-First Architecture
  Integrate with your existing tools and workflows via comprehensive REST API, plus webhook support for real-time notifications.
• Multi-Language Global Reach
  Support users worldwide with built-in translations for 10+ languages, making feedback accessible to your entire user base.

Spotlight on Key Features

1. Democratic Feature Voting

• Users submit, vote, and discuss feature requests
• Automatic prioritization based on community demand
• Transparent voting results for better product decisions
• Comment threads for detailed feature discussions

2. Comprehensive User Management

• One-click social login with OAuth2 providers
• Private sites for internal feedback collection
• Enterprise SSO support for organizational users
• Role-based permissions for team collaboration

3. Advanced Organization & Workflow

• Public and private tagging systems
• Customizable status tracking (planned, in progress, completed)
• Email notifications for status updates
• Markdown support for rich text formatting

4. Integration & Automation

• REST API for custom integrations
• Webhook support for Slack, Discord, and other tools
• CSV export for data analysis
• Custom domain support with free TLS certificates

5. Deployment Flexibility

• Self-hosted for complete control
• Managed cloud service for convenience
• Docker-ready for containerized deployments
• Scalable architecture for teams of any size

Fider vs. Closed-Source Alternatives

How does Fider compare to the established players in feedback management? Here's a detailed breakdown:

Beyond the Feature Matrix

The true differences become apparent when considering long-term implications:

• Cost Predictability: While competitors charge per user or with tiered pricing that scales with success, Fider's self-hosted option provides unlimited users at no additional cost.
• Data Ownership: Closed platforms control your feedback data, while Fider ensures your user insights remain yours forever.
• Customization Freedom: When you need specific workflows or integrations, Fider's open-source nature allows unlimited modification.
• Vendor Independence: No risk of price increases, feature removals, or service discontinuation that plague proprietary platforms.

Getting Started in Minutes

Fider offers flexible deployment options to match your needs:

☁️ Fider Cloud (Quickest Start)

The simplest way to begin:

• Sign up at fider.io
• 15-day free trial, then $30/month
• Fully managed with automatic updates and backups

🐳 Self-Hosted Docker

Take complete control with Docker:

# Basic setup
docker run -d \
  -p 3000:3000 \
  -e DATABASE_URL=postgres://user:password@host/database \
  getfider/fider:stable

# Or use Docker Compose for complete setup
curl -s https://raw.githubusercontent.com/getfider/fider/main/docker-compose.yml | \
  docker-compose -f - up -d

💻 Development Setup

For contributors or custom deployments:

# Clone the repository
git clone https://github.com/getfider/fider.git
cd fider

# Install dependencies and run
go run main.go

Real-World Success Stories

"Fider transformed how we collect and prioritize user feedback. The transparency and voting system helped us build features that users actually wanted, not what we guessed they needed."
— Sarah, Product Manager at SaaS Startup

"We replaced our expensive feedback tool with self-hosted Fider and saved over $8,000 annually while gaining better user engagement and complete data control."
— Marcus, CTO at E-commerce Platform

Practical Applications

SaaS Product Development

Create a transparent feature request portal where users can see what's planned, vote on priorities, and track development progress—building stronger user relationships.

Open Source Projects

Engage your community in shaping the project direction with democratic feature voting and transparent roadmap planning.

Enterprise Internal Tools

Collect feedback from internal users and stakeholders with private sites, SSO integration, and controlled access permissions.

Customer-Facing Products

Build trust and engagement by showing users their voices matter through visible voting, status updates, and community discussions.

The Community Behind Fider

Created with ❤️ by Guilherme Oenning and now maintained by Matt Roberts, Fider has grown into a thriving open-source project:

• 3,500+ GitHub Stars: Demonstrating strong community adoption and trust
• 50+ Contributors: Active development from a global community
• 10+ Languages: Community-driven translations making Fider accessible worldwide
• 2,000+ Sites: Trusted by teams across the globe for feedback management

Join the Fider Community

With over 3,500 GitHub stars and an active contributor base, Fider continues to evolve:

• Contribute Code: Help enhance features or fix bugs via GitHub
• Translate: Help make Fider accessible in more languages
• Share Feedback: Use Fider to provide feedback on Fider itself—we eat our own dog food!
• Sponsor Development: Support the project via Open Collective

Final Thoughts

Product feedback shouldn't be trapped in expensive, closed systems that limit your flexibility and control. Fider represents a new approach to feature request management—transparent, democratic, and genuinely user-centric.

Whether you're building a SaaS product, managing an open-source project, or developing internal tools, Fider offers a compelling alternative that puts your users' voices first while keeping you in complete control of the process.

Ready to democratize your product development? Explore fider.io or dive into the code on GitHub.